Last updated: March 25, 2025

If you wish to cancel or modify your order, please make sure to do so within 24 hours of purchase. To request a cancellation or make changes to your order, contact us as soon as possible through the “Contact Us” page on our website or by emailing us directly at support@ovohoki.com.

Please note that after the 24-hour window, we are unable to process cancellations or modifications, as orders may have already been processed for shipment.

Important Notice:

Before submitting your order, please double-check that your delivery address is accurate and complete. Ovohoki cannot be held responsible for any issues arising from incorrect or incomplete addresses provided at checkout. If an order is returned due to an incorrect address, you may be responsible for any additional shipping charges.

If you need further assistance or have any questions regarding your order, please don’t hesitate to reach out to us through the “Contact Us” page on our website. Our customer service team is available to assist you and ensure your experience is as smooth as possible.